"For businesses, the confusing world of telecommunications has a friend. CMS Enterprises has provided for us a much-appreciated partner in business for all things related to communications.
CMS Enterprises has been our conduit through the maze of communication contracts and services and has provided us with great rates and service as a result.
CMS Enterprises also acts as our resource to handle those issues that always seem to come up, whether it is a servicing problem, questions about service or for ideas as to how to solve a particular communication issue. CMS service agents discuss with us, the issue at hand in our language and they in turn spur the communication companies in action with the ability to speak their language.
CMS knows the ins and outs of telecommunications, bills, taxes, contract loopholes and clauses. We recommend CMS Enterprises to any business that wants to stay ahead of the telecommunications companies."
President
From a Commercial HVAC Distribution Company...
"Several years ago, our company realized that we were in a telephonic nightmare. At that time we did not have a clear picture as to how many phone lines we had, were they voice, alarm, modem or just plain unused. One of our vendors recommended CMS to us. After several meetings with Carol Sorenson and her team, they were able to develop and implement a plan which was right for our needs. This
was the start of a healthy partnership between our company and CMS. CMS acts as our agent and provides a single point of contact for us for both data and telephony needs thus relieving some of the load on our IT Department. Their attention to detail and follow-through has been exemplary."
Vice President Information Systems
From a nationwide microelectronic integration company ...
"Working with CMS has been a smart investment and good partnership for our company. They manage our diverse array of telecommunications contracts, understand the language that the telecommunications industry speaks, and have more direct means and contacts for getting things done efficiently. They, in turn, are able to help us reduce costs by providing us with the information we need to make the right
decisions when it comes to renewing contracts, installing new telephone services, or needing some advice on an issue."
Controller
IT Manager
From a wholesale dairy products company ...
Our company has been a customer of CMS for approximately three years. CMS was instrumental in helping us select our telephone vendor and equipment. We have had many occasions to ask CMS for help in resolving our telephone issues such as outages, changes, price comparisons, and we have never worked with anyone with so much dedication or commitment as they have. We have had issues which
went into after hours, and CMS worked into the night to be sure that the problems were taken care of. After the issues have been resolved, CMS has contacted us to be sure that the issue was resolved to our satisfaction.
We would highly recommend CMS for all your telephone needs. They have a very dedicated staff, and have never faltered on our issues."
Controller
From a nationwide labor organization ...
"CMS Enterprises, Inc. has saved our company thousands of dollars by streamlining our telecommunications needs. They guided us through countless proposals when we decided to purchase a new phone system, and continue to monitor our phone bills for any discrepancies. Our association with CMS Enterprises continues to be a pleasant and profitable experience."
Executive Secretary
From a fuel and heating oil distributor ...
"In 2001 a huge part of our company went bankrupt, and it was a nightmare to figure out how to handle multiple phone bills every month by myself. I was the accounts payable person at the time and I still remember the stress and frustration I used to deal with. Making phone calls to those major phone companies was another nightmare. Not only did the problem not get resolved, but they put
your on hold forever. Every time you call them you deal with a different representative.
CMS came to our company toward the end of 2001. In our first meeting they went over everything in detail explaining how they can fix our problems. They photocopied every phone bill and took it to their office to begin the process. I was amazed at how quickly CMS fixed our phone bill problems. They investigated every single charge on the phone bills and requested unnecessary charges be eliminated. They have, also, consolidated our multiple
phone bills into one bill a month. They have saved our company thousands and thousands of dollars on our monthly phone bills alone.
I would recommend CMS's quality service to anyone - especially medium to large companies. CMS's service would benefit all companies who need to save money on their phone bills. They have quality customer service representatives who are very knowledgable. They get rid of all unnecessary charges, and consolidate multiple bills into one account. CMS has saved our company a lot of money every year. They
always stand by to serve us whenever we need their assistance."